but999 Terms and Conditions

To enjoy services on but999, you must create a personal account. By registering, you agree to the following:

• You will provide accurate, complete, and up-to-date personal information.
• You will keep your account login details confidential and will not share them with any third party.
• Each person may create only one account. Creating multiple accounts is strictly prohibited.
• You must notify but999 immediately of any changes to your account information.
• You are responsible for all activity that takes place through your account.

2.1 Identity Verification (KYC)

but999 conducts identity verification procedures to maintain a safe and transparent environment. Before processing a withdrawal, or if any unusual activity is suspected, we may request your identity document, proof of address, and payment method documentation. Failure to provide the required documents in time may result in your account being temporarily suspended.

but999 services are available only to individuals aged 21 or older. The following persons are not eligible to use but999:

• Any individual under the age of 21.
• Residents of any jurisdiction where online gaming is prohibited by law.
• Employees, directors of but999, or immediate family members of such persons.
• Individuals enrolled in a self-exclusion program.

If it is established that a minor created an account using false information, the account will be closed immediately and all deposited funds may be forfeited.

4.1 Deposit Rules

The following payment methods can be used to deposit funds on but999: bKash, Nagad, Rocket, Upay, and bank transfer. The minimum deposit amount for each method is ৳100. Funds will be reflected in your account once the deposit has been successfully processed.

• You must only use a payment method registered in your own name to make deposits.
• Deposits from third-party accounts are prohibited.
• Deposited funds are held in your but999 account and no interest is paid.

4.2 Withdrawal Rules

The minimum withdrawal amount is ৳1,000. Withdrawal requests are generally processed within 15 minutes to 2 hours. Important points regarding withdrawals:

• Withdrawals can only be made to the same payment method used for the deposit.
• Identity verification may be required before a withdrawal is processed.
• If the wagering requirements of an active bonus have not been met, the withdrawal may be delayed.
• but999 reserves the right to hold withdrawals in cases of suspicious transactions.

but999 offers various promotional offers. All bonuses, including the welcome bonus currently available, are subject to the following general terms:

5.1 Welcome Bonus

New members will receive a 120% bonus on their first deposit, up to a maximum of ৳5,000. For example: a deposit of ৳1,000 will earn a bonus of ৳1,200, giving a total balance of ৳2,200. The wagering requirement for the bonus is 10x.

5.2 General Bonus Terms

• Each bonus offer has its own specific terms and conditions, which are displayed at the time the bonus is claimed.
• Multiple bonuses cannot be combined at the same time unless explicitly permitted.
• If a withdrawal is made before the wagering requirements are met, the relevant bonus will be cancelled.
• but999 reserves the right to modify or cancel any promotional offer at any time without giving reasons.
• If bonus abuse is suspected, but999 may cancel the bonus and suspend the account.

but999 operates as a safe and reliable platform. All games available on the platform are operated on the basis of fair and transparent technology.

• Game results are determined through Random Number Generator (RNG) technology.
• Please read the rules of any game carefully before playing.
• If a technical error occurs during a game, but999 reserves the right to void the relevant round.
• Once a round is completed, its result cannot be changed.
• If an incorrect payout is made in any game due to a technical issue, but999 reserves the right to correct it.

The following activities are strictly prohibited on the but999 platform:

• Creating or operating multiple accounts.
• Manipulative or coordinated betting to take advantage of bonuses (bonus abuse).
• Using the platform for money laundering or any illegal purpose.
• Using software, bots, automated systems, or AI to play games.
• Interfering with or attempting to hack the platform's security systems.
• Harassing, abusing, or causing harm to other users.
• Creating an account using false information or forging an identity.
• Operating an account on behalf of a third party or for commercial purposes.

For any of the activities described above, but999 reserves the right to close the account, forfeit the balance, and take legal action.

but999 may temporarily suspend or permanently close an account without prior notice in the following circumstances:

• Breach of any provision of these terms and conditions.
• Suspicion of fraudulent or deceptive activity.
• Failure to provide identity verification documents.
• Financial security or legal requirements.

8.1 Voluntary Account Closure

You may request account closure at any time via 24/7 live chat or email. If there are active bonus wagering requirements or pending withdrawals at the time of the request, you will be given the opportunity to settle these before the request is processed.

but999 firmly believes in responsible gaming. Gaming is a form of entertainment and should never be considered a source of income.

• Set deposit limits, session time limits, and loss limits for yourself.
• If you notice signs of gaming addiction, take a break immediately and seek support.
• Avoid gaming when under financial pressure.
• Contact our support team to use the self-exclusion feature.

To learn more about responsible gaming, visit our Responsible Gaming page.

but999 gives the highest priority to protecting your personal information. The platform uses SSL encryption technology to keep all data transfers secure.

• Your personal information is used for the purpose of providing services.
• Your information is not shared with third parties except where required by law.
• Full details on data collection and use can be found in our Privacy Policy.

To the maximum extent permitted by applicable law, but999 is not liable in the following cases:

• If a game session is disrupted due to loss of internet connection or a technical fault.
• If loss occurs due to a technical fault on the part of a third-party game provider.
• If loss results from unauthorised access to an account where the user has inadvertently disclosed their login details.
• If the service is interrupted due to reasons beyond our control (force majeure).

In the event of any dispute or complaint, we give the highest priority to resolving it through discussion.

12.1 Complaint Submission Process

• First, contact the support team via 24/7 live chat.
• If the matter is not resolved via chat, email a detailed complaint to [email protected].
• After receiving the complaint, we will investigate and respond within the specified timeframe.

In disputes relating to game results, the game server logs will be considered the final evidence.

but999 reserves the right to amend, add to, or cancel these terms and conditions at any time. A notice will be posted on the platform for significant changes. Continued use of the platform after any change means you are automatically deemed to have accepted the updated terms. It is therefore recommended that you visit this page regularly to stay informed of the latest version of the terms and conditions.

If you have any questions or comments about these terms and conditions, please get in touch with us:

• Email: [email protected]
• Live Chat: Available 24/7 in Bengali

These terms and conditions are written in Bengali and governed by the laws and regulations of Bangladesh. In the event of any linguistic dispute, the Bengali version shall prevail.