but999 FAQ —
All your answers right here

To create an account at but999, you need an active mobile number, a valid email address, and a strong password. Enter accurate details in the registration form — especially your name and mobile number, as these are verified at the time of withdrawal. The whole process takes just a few minutes.

but999 is only for those aged 21 or above. During registration, you must confirm that you are at least 21 years old. Minors are not permitted to create accounts, and any account found to be in violation will be closed.

No. According to but999 rules, each person may only hold one account. Creating multiple accounts using the same mobile number, email, or payment method may result in all accounts being permanently closed and balances being forfeited.

On the but999 login page, click the "Forgot Password?" option. Enter your registered mobile number or email — a verification code will be sent to you. Use the code to set a new password. If you run into any issues, contact support via live chat.

Open but999.cam from your mobile browser and go to the but999 Login page. You can easily log in with your registered mobile number and password. The site is fully optimized for mobile devices — it runs smoothly on both Android and iOS.

Deposits via bKash are usually instant — in most cases, the funds are added to your but999 account within a few seconds to 2 minutes. During peak network times, it may take up to 15 minutes. The minimum deposit amount is ৳100.

Yes. but999 currently accepts deposits through five methods: bKash, Nagad, Rocket, Upay, and bank transfer. The minimum deposit amount for each method is ৳100. You can use whichever method you prefer.

The minimum withdrawal amount from but999 is ৳1,000. After submitting a request, the funds will typically reach your bKash, Nagad, or other designated method within 15 minutes to 2 hours.

but999 does not charge any fees of its own for deposits or withdrawals. However, your mobile banking service or bank may apply charges according to their own policies — that depends on the relevant service provider. Check your service's fee policy before making a transaction.

For bank transfer deposits, funds are usually verified and credited to your account within banking hours. Withdrawals are processed within a maximum of 2 hours. On public holidays, it may take slightly longer.

but999 offers live and pre-match odds for BPL matches. To place a bet, go to the Cricket section, select a match, choose your preferred market (match winner, total runs, player performance, etc.), and enter your amount. The minimum bet amount is clearly shown on the page.

RTP (Return to Player) is the theoretical average percentage of total wagers that a game returns to players over the long term. Volatility refers to the difference in the frequency and size of wins — high volatility means larger wins but less frequently, while low volatility means smaller wins but more frequently. All games at but999 are operated to ensure fair play.

but999 features games from multiple globally recognized providers including Pragmatic Play, PG Soft, JILI, Spribe, Evolution Gaming, NetEnt, Microgaming, and Ezugi. Slots, live casino, fishing games, crash games — all types of options are available.

Yes. The but999 website is built with a fully mobile-first design. All games run smoothly from the browser on any Android or iOS smartphone. Make sure you have a stable internet connection for the best experience.

In live casino, a real dealer runs the game from a studio and you can watch via camera. Live roulette, baccarat, blackjack, and many more games from Evolution Gaming and Ezugi are available at but999. The playing interface is simple — place chips to bet and wins or losses are determined by the dealer's result.

Yes. but999 offers betting on the T20 World Cup, IPL, and other major international tournaments. Live odds are updated during matches, so real-time betting is also available.

You receive a 120% welcome bonus when you open an account at but999 for the first time and make a deposit, up to a maximum of ৳5,000. For example: deposit ৳1,000 and get ৳1,200 bonus — you can play with a total of ৳2,200. Deposit ৳10,000 or more and you will receive the full ৳5,000 bonus, for a total of ৳15,000.

The wagering requirement for the but999 welcome bonus is 10x. This means the bonus amount must be wagered 10 times before it becomes withdrawable. For example, if you receive a ৳1,200 bonus, you will need to wager a total of ৳12,000. This is a relatively straightforward requirement compared to the market.

The but999 VIP program has 5 tiers — Bronze, Silver, Gold, Platinum, Diamond. You can naturally move up by playing regularly. Each tier comes with weekly cashback: Bronze 0.2%, Silver 0.4%, Gold 0.6%, Platinum 0.8%, Diamond 1.0%.

Bonus balance cannot be withdrawn directly — the specified wagering requirements must be met first. Once the requirements are fulfilled, the amount that is added as real balance becomes withdrawable. For more details, please refer to the terms and conditions page.

Yes. Weekly cashback is available based on your VIP tier. In addition, but999 may offer special promotions during occasions such as BPL season, T20 tournaments, or Eid. Check the Promotions section regularly for updates.

Yes. but999 uses SSL encryption technology to keep all data secure. Your name, mobile number, and payment details are all transferred through encrypted channels. Your information is not sold or shared with third parties.

Change your password immediately and email but999's 24/7 live chat or [email protected]. Our security team will investigate promptly and take action. Use a strong password and never share it with anyone to keep your account secure.

but999 believes in responsible gaming. Players can set their own deposit limits, session limits, or temporary self-exclusion. Visit our responsible gaming page for more details.

Yes. All games at but999 are provided by world-class providers (Pragmatic Play, PG Soft, JILI, Spribe, etc.). These providers use Random Number Generator (RNG) technology, which is verified by independent auditors. Results are fully compliant with fair play standards.

The but999 support team is available 24/7 via live chat in Bengali. You will find the live chat option at the bottom of any page. You can also contact by email: [email protected]. For any urgent issue, live chat provides the fastest resolution.